General terms and conditions of business
Hotel Ambassador Cologne (G Hotel GmbH)General Provisions
1. The present General Terms and Conditions of Business apply to all contracts concluded with the Hotel Ambassador. General Terms and Conditions of Business other than those of the hotel shall not form part of the subject matter of any contract, even if the Hotel Ambassador fails to raise any specific objections.
2. Accommodation contracts are governed by , 70 l ff. BGB [German Civil Code] as well as by the general law of contract and the provisions of the general law of tenancy of the BGB. The contract cannot be dissolved unilaterally.
3. Performances and tariffs are freely defined with the management of the Hotel Ambassador and may be modified after conclusion of a contract if a period of more than four months elapses between conclusion of the contract and rendering of the performance.
4. Reservations shall be binding upon both business partners. Withdrawal may only be effected with the consent of the Hotel Ambassador and in compliance with the provision of Item 1.8. of these General Terms and Conditions of Business. Changes in the pro-rata rate of value-added tax shall be borne by the customer, irrespective of the time when the contract was concluded. The Hotel Ambassador may make any booking acceptance, reservation or such performances which are only to be rendered after a time-lag relative to the date of conclusion of the underlying contract dependent upon partial settlement of the amounts owing in respect of the performance. Reserved rooms shall be available to the contracting party from 2 p.m. on the day of arrival. Unless a later arrival time was expressly agreed, the Hotel Ambassador reserves the right after 6.00 p.m. to allocate reserved rooms for other purposes. Unless otherwise expressly agreed, rooms are to be vacated by 12.00 noon on the day of departure. Reserved function rooms shall only be available to the contracting party at the time agreed in writing. Use of the function rooms for a period in excess of that which was agreed requires the prior approval of the Events Department.
5. A non-committal option which is specifically designated as such must be made binding or surrendered no later than 30 days prior to the arrival date. Options which are exercised are treated in the same way as firm reservations. If an option is not made binding in due time, the Hotel Ambassador shall be entitled to allocate the performance which had been held available for other purposes.
6. If the reserving party is not also the guest, or if he makes the reservation for the account of another party, both parties shall be jointly and severally liable.
7. Invoices are always payable immediately upon receipt and without deduction of a discount. If the invoice total of several individual invoices exceeds EUR 300.00, an overall invoice may be drawn up at the request of the contracting party. The drawing up of an overall invoice shall not release the contracting party from his obligation to pay the individual invoices in due time. In the event of default on payment, the Hotel Ambassador shall be entitled to charge interest on arrears of 5% in excess of the discount rate of the German Bundesbank, unless a different amount of loss caused by default is proven. The contracting party may only offset with a counterclaim against the Hotel Ambassador insofar as his claims are undisputed or finally established in law. Default in payment even in respect of just one invoice shall entitle the Hotel Ambassador to suspend all further and future performances for the customer. The Hotel Ambassador may decide this without giving notice. In the case of a total reservation comprising more than EUR 500, the Hotel Ambassador retains the right to require advance payment in the amount of 100 % of the ordered performance. This amount shall be payable 14 days prior to arrival.
7.a. Payments and Authorization
In order to confirm a reservation we require a credit card number with the expiration date; or a prepayment (money order/certified check) unless otherwise specified in writing. In case of online bookings, you authorize us to deduct the due amount directly from your account, even if there is no signature necessary to complete that respective payment process. Reservations cancelled less than 48 hours before check-in will be subject to a penalty of one room night plus tax.
8. If a customer fails to accept contractual performances which he had ordered or reserved in advance, he shall be obliged to pay the following portion of the agreed price:
• for cancellation between the 42nd day and the date of arrival 90% of the ordered performances shall be payable.
• for cancellation: non-arrival/early check out of the ordererd notice 100% of the ordered performances in relation to the agreed price of the ordered performances shall be payable.
Reducting from the Personel Number in a room, during your stay, has no influence for the confirmed room price." In the event of a premature departure of which the hotel is only notified during the guest's stay, the hotel reserves the right to charge 90% of the room costs per night until the originally booked date of departure. Payments made in advance will not be refunded.
9. Objects or materials which are left behind in the hotel's generally accessible rooms, technical facilities or conference halls shall not be considered to have been brought into the hotel if they were not expressly taken into the care of an authorized person. Valuables such as jewellery, fur coats and money are to be deposited at the reception. For this purpose, a special contract of safekeeping is to be concluded with a suitably authorized person. Liability for valuables which were not deposited is excluded. Furthermore, liability in rooms extends only to objects and materials which were brought into the room by the authorized party under the accommodation contract. With the exception of intent or gross negligence, the extent of liability of the Hotel Ambassador is limited to a maximum of EUR 3.000. In the event of payment before entering the room, the hotel may at its discretion require a security deposit of EUR 30 in addition to the price of the overnight stay and breakfast.
10. Food and beverages brought from outside may not be consumed in publicly accessible areas of the hotel. Smoking is not allowed here.
11. In the event that business operations or the safety of the Hotels Ambassador or its guests is endangered by a contracting party, the Hotel Ambassador may disengage itself from the contract. This also applies in the event of Acts of God and other unforeseeable, extraordinary circumstances or circumstances beyond its control, if these cause the performance by the Hotel Ambassador to become impossible, unreasonable or of no interest to the contracting party.
12. If the organizer of events is a political, religious or ideological group, the contract shall additionally require the approval of the management before it becomes valid. Should the organizer conceal from the Hotel Ambassador the fact that he represents a political, religious or ideological group, the contract shall become provisionally invalid. If the management does not grant its approval in retrospect, the contract shall be invalid and the Hotel Ambassador shall be entitled to refuse performance. In this case the organizer shall be obliged to reimburse all expenses incurred by the Hotel Ambassador on the strength of the validity of the contract.
13. The contracting party undertakes to notify any deficiencies to the hotel immediately. Claims of the contracting party are to be asserted against the Hotel Ambassador no later than one month after the contractually envisaged completion of the performance. Following expiry of this period the contracting party may only assert claims if he was prevented from complying with the deadline through no fault of his own. The period of limitation shall commence on the day on which the performance was to be completed under the contract. If the contracting party has asserted claims against the Hotel Ambassador, the limitation period shall be suspended until the date on which the Hotel Ambassador rebuffs the claims in writing.
14. The place of jurisdiction for all disputes arising between the parties on the basis of the contractual relationship shall be Cologne.
15. There are no verbal or written ancillary agreements. Amendments or additions must be made in writing in order to become legally valid. The same applies to a waiver of the requirement for the written form.
Hotel Ambassador Cologne
